Terms and Conditions
| TERMS & CONDITIONS | DESCRIPTION |
|---|---|
| Eligibility Age | The minimum age required to rent a car is 20 years {Completed}, with a valid driving license. Note:- Deduction of ₹600 will be applicable if age is less as per our policies. |
| Documents | Driving license, Passport/Voter ID / Aadhaar Card. If the user does not present the above documents in original at the time of obtaining delivery of the vehicle, the company shall be entitled to refuse the delivery of the vehicle and cancel this agreement. user shall be forfeited by the company, subject to minimum of one day rental. |
| Who can collect the vehicle? | Only the person under whose name the booking/reservation is made can collect the vehicle after showing the prescribed documents. |
| GST | 18% GST included in cost |
| Rental Period | Rental period will be minimum of 24 Hrs From the user booking time. This 24 Hours shall be calculated from the time the user puts the picking time online. |
| Delivery / collection | Vehicle must be returned at the location from which it was picked up/hired. |
| Security deposit | (A) Pay online with rental amount. (B) Pay cash at the time of obtaining delivery of the vehicle. |
| Included kms | Unlimited*, Not more than 250 Kms in 24 hours Booking. Minimum 10 Days Booking Required For Leh - Ladakh Tours. |
| Extra KM Rate | 1 day- Running more than 250 Kilometers - 30% extra on rental amount. 2 days- Running more than 500 Kilometers - 30% extra on rental amount. 3 days & onwards - Unlimited Kilometers. |
| Vehicle Certificate | Original RC, All India Permit, Insurance Document, Fitness, PUC & copy of Selfdrive documents. |
| Accessories & Tools | Accessories & tools like Jack, Spare Tyre, MP3 Player, Tools etc |
| Fuel | Fuel will go on point to point basis. User have to return the same amount of fuel as it was at the time of Vehicle pick-up. |
| Booking Extension | Incase user wan’t to extend booking, user have to extend booking on his own (depends on vehicle availability). Incase user fails to extend the booking a penalty, which is 50% of total extended fare over and above the actual rental charged per day. |
| Late arrival | If vehicle will be returned after the drop time, a penalty of Rs. 700 will be charged for the first hour. After one hour 50% of total non-extended rental fare over and above the per day rental will be charged. |
| Vehicle Damage | Repair & damage charges to be paid by the user. In case damage cost goes beyond the security deposit of specifically rented vehicle, insurance claim may be filed and repair/depreciation amount ( in case of insurance claim ) & parts which are not covered under insurance (Such as Tyres, Tools, Windshield, accessory theft/misplaced, Interior Damaged, Crane Charges etc) will be recovered from the user to the full. The assessment of damage made by the company will be final. Insurance claim is subjected to the company's discretion. |
| Replacement Vehicle | Replacement vehicle shall be provided within the city limits only (subject to availability of similar segment vehicle in the city) in all such cases where a vehicle develops mechanical error and restrains the user from its use, in a case, where the vehicle develops such errors outside the city limits, replacement vehicle will not be provided an amount equivalent to agreed rental will be refunded. Company decision related to replacement vehicle will be final. |
| Outstation | When traveling out of state, it is always important to stop at RTO check post to pay the government applicable tax.Cost/penalties to such interstate tax, toll or any other govt. levied will be borne by the user directly. |
| Traffic Rule Violation | Cost of any traffic rule violation during the rental tenure will be borne by the user directly. In cases where challans are received by the company via post upon completion of the agreement, the company is allowed to charge to the user online. The user shall follow all the rules and regulations under applicable laws while driving the vehicle and otherwise including applicable speed limits |
| If we make changes to your booking | Occasionally we don't make any changes in your booking however if the situation comes where it may be necessary for changes to be made to your booking (In case of Booked Car not available) by us. In all such cases we will advice you as soon as reasonably possible before pick-up and, if the proposed changes are unacceptable, you will be offered a full refund which you paid. However, in such circumstances, we shall have no additional liability in respect of any direct or indirect losses you may suffer as a result of such changes. It is hereby agreed that under no circumstances the liability of the company shall exceed the vehicle rental charge. |
| Early Return policy | If the client return vehicle early from his/her time, In such cases NO Refund will be considered for the remaining time from the booking period. |
| Cleanliness | The company does not allow the vehicle to be used to carry pets, goods or any other object which can annihilate the upholstery/any part of the vehicle. In such event, the user will be penalize with the 30% surcharge on the actual cost towards repairing/cleaning of the interior/exterior of the vehicle. |
| Cancellation policy | Before 48 Hrs: Minimum Rs. 600 or 20% of the booking Amount, whichever is higher. Before 24 Hrs: Minimum Rs. 1200 or 25% of the booking Amount, whichever is higher. Within 24 Hrs: One day rental or 30% of the booking Amount, whichever is higher. Booking cancelled "ON" or "After" the pick up time or coming to claim the vehicle after 2 hrs of the pick up time shall be considered as "No Show" and the entire booking amount shall be forfeited by the company and the vehicle will not be provided and a fresh booking shall be needed to make by the customer. |
CAR MISUSE CONDITIONS
In the event of misuse, the customer will be fully liable for any damage to the car including any third party losses. Following conditions will be considered as car misuse. Customer may be fined if found involved in any of the following:-
1. Over speeding: As per the supreme court ruling for new commercial vehicles customer can drive up to 80 km/hr as these vehicles have speed governors fitted as mandated by the government. For other vehicles, Speed Limit is 120/- km/hour.- 1st Instance:- Expulsion from selfdrives.in, if it happens again in next booking.
- 2nd Instance:- Rs. 3000/- will be deducted from the security amount.
- 3rd Instance:- Entire security amount will be forfeited.
- 2. Traffic Violation: Customer is liable to pay for any traffic violation tickets received during there journey.
- 3. Car spare part changed: Customer should not change or remove any car spare parts. In case of emergency, the customer should inform the company and act as per advice. Customer will be charged a penalty of Rs. 5000 over and above the cost of the spare part.
- 4. Tyre misuse: In case of any tyre damages resulting from driving in bad terrain and continue driving in case of tyre puncture, Customers will be charged for the cost of the tyre on actuals plus and other service charges, as towing etc.
- 5. Running vehicle in damaged conditions: Customers are advised not to drive the car if it gets damaged in an accident. Customers are required to inform the company immediately for advice. In the event, the Customer continues to drive the car in a damaged condition, repair for any consequential damages that may result, will be borne by the customer.
- 6. Unauthorized activity in the car: Customers are not allowed to carry arms, ammunition and banned drugs. In addition use of the car for commercial activity such as product sales and promotions, and carriage of goods is strictly prohibited. Such customers will be charged a penalty of Rs. 5000.
- 7. External branding: Application of any form of external branding by pasting or paint, apart from what is applied by the company on the car, is probhited. In such cases, customers will be charged a penalty Rs. 5000.
- 8. Tempering with the device: If the customer is found tampering with any equipment supplied with the vehicle a penalty of Rs. 5000 will be imposed apart from statutory costs if any.
- 9. Deliberately driving the car in water: Customers will be charged for the actual cost of repair and spare parts.
- 10. Tempered documents: If the customer is found using fake or tempered documents a penalty of Rs. 5000 will be imposed apart from statutory costs if any.
- 11. Diversion: Customers are not allowed to drive the car into unauthorized or government banned areas. Customers are advised to inform the company in case they change the course of their trip. All the company cars are geo-fenced and customers have to pay a penalty Rs. 10,000 if the car trespasses into banned areas, Naxal hit areas, an international border of the Republic of India and the extreme end of Ladakh.
- 12. At the end of the journey, customers are expected to return the car only to a company representative or an authorized third party; failing which a fee of Rs. 5000 will be payable apart from recovery costs if any.
- 13. We are not providing cars for marriage purpose{Doli}. Extra charges of 3000 Rs applicable for the sedan or more & 2000 for other cars.
How It Work
Selfdrives Rent A Car
Just select your Duration, Location and Car. All on the site! It's all super easy.
Delivery
We deliver your selected rental car on your visit to our rental location in Delhi.
Drive Anywhere
Enjoy the freedom to self drive your rental car to any destination across INDIA.
Return Car
You can return the car back after completing your trip at our provided location.
Have a Questions?
Call Today!